Terms of Use

These terms govern your use of the TouchBase Maritime app (the "App"). The App is provided by TouchBase Maritime Ltd. (TouchBase Maritime), a separate company from APRON Maritime Ltd.. You agree to these terms when you create an account or use the App.

About these terms

These terms apply whenever you use the App, including the iOS app, the Android app, and the web version. Where another agreement applies (for example terms an employer has put in place for your use of their account, or the Apple App Store and Google Play terms), those agreements apply alongside these terms; in the event of a conflict, an employer agreement does not bind TouchBase Maritime unless we have signed it.

Nothing in these terms affects your statutory rights as a consumer (see Your statutory consumer rights).

Eligibility

You may use the App if all of the following are true:

• You are at least 16 years old.
• You are legally entitled to work at sea in at least one jurisdiction relevant to your career, or you are entering the industry through a recognised training pathway.
• You have not previously been banned from the App by TouchBase Maritime for breach of these terms.
• The country you are signing in from is not a country to which the App may not lawfully be provided under applicable export-control or sanctions law.

Your account

Your account is personal to you. You may not share your sign-in credentials with anyone, and you may not allow anyone else to use your account. You are responsible for the data you put into your account being accurate (and for keeping it accurate), including the certificates and references you record. Tell us at support@touchbasemaritime.com if you believe your account has been compromised.

You may not impersonate another seafarer, present someone else’s certificates or references as your own, or hold more than one account that contains the same individual’s career data.

Licence to use the app

Subject to your compliance with these terms, TouchBase Maritime grants you a non-exclusive, non-transferable, non-sublicensable, revocable right to install and use the App on any device you own or control, for your own personal career management as a maritime professional. No rights are granted by implication, estoppel or otherwise other than those expressly stated. All rights not granted are reserved.

Restrictions on use

You will not, and will not permit any third party to:

• Copy, reproduce, distribute, sublicense, sell, rent, lease, lend, or otherwise transfer access to the App, or any part of the App or its content, to anyone else.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying ideas or algorithms of the App, except to the limited extent applicable law expressly permits despite this restriction.
• Modify, translate, or create derivative works based on the App.
• Use the App or any of its components, data, designs, or interface elements to build, train or improve a product or service that competes with the App, including any career-record, crew-credentials, or seafarer-network product.
• Resell, white-label, host as a service to third parties, aggregate, scrape, or systematically extract data, designs, interface elements or content from the App, except for the export of your own personal record through the in-app export function.
• Misrepresent yourself or your credentials, share fake certificates or fabricated references, or otherwise mislead employers or other users of the App.
• Use the App in any way that violates applicable law, including maritime, immigration, sanctions, or data-protection law.

Acceptable use

You will not use the App to:

• Upload, store or transmit malicious code, viruses, or security-bypass tooling.
• Probe, scan or test the App’s security or its underlying infrastructure.
• Interfere with the App, attempt to gain unauthorised access, or impersonate another user or organisation.
• Upload content that is unlawful, defamatory, infringing, or that violates a third party’s rights (including a previous employer’s confidential information you are not legally entitled to disclose).
• Harass, threaten or send abusive content to other users.

We may suspend access immediately, with notice as soon as practicable, where continued access would put other users, the App, or third parties at risk.

Your data and career portability

You own the career record you build in TouchBase. We do not claim ownership of your personal data, your CV, your certificates, your references or your career history. We hold them so we can provide the App to you.

You can export your full TouchBase record at any time from inside the App. You can ask us to delete your account, subject to the retention minimums spelled out in the Privacy Policy (notably statutory recordkeeping requirements that apply to a previous employer rather than to us).

Your record persists across employers. When you leave a vessel or fleet that uses APRON Maritime, your TouchBase profile stays with you; what the employer holds on their side is governed by their own terms with their crew and their own privacy policy.

Sharing your data with employers and others

TouchBase lets you share specific parts of your record (your CV, individual certificates, or share packages) with another person — usually a recruiter, a crewing agent, or a yacht owner. You choose what to share and with whom. You are responsible for: (i) only sharing what you are entitled to share, (ii) the accuracy of what you share, and (iii) revoking a share when it is no longer appropriate.

Connected employers (APRON Maritime)

If you are employed by a yacht or management company that uses the APRON Maritime platform, specific parts of your TouchBase record flow between the two products to keep your employer’s records accurate (typically your identity and certifications, your work-and-rest entries, and your training and document expiry dates). The flow is described in the Privacy Policy. You can disconnect from a specific employer from inside the App at any time, subject to any legally-required recordkeeping that survives that disconnect.

Wellness features

The wellness features (daily check-ins, fatigue-risk scoring, wearable-device connection) are optional. They are off by default. When you turn them on you can choose for each metric which (if any) of your employer’s roles can see it. Per-checkin notes and mood data are not shared with anyone outside your account by default; sharing them with anyone else requires you to explicitly enable it.

Free service and any paid features

The TouchBase App is free for seafarers to use. We may introduce paid features in the future (for example optional services that go beyond the seafarer’s own record). Where we do so, the paid feature will have its own terms shown to you before you choose to pay, and the underlying career record and core App will remain free for seafarers.

Anonymised and aggregated data

We may collect, use, retain, and publish aggregated and anonymised data derived from your use of the App for any lawful purpose, including service improvement, statistical analysis, research, security analytics, and reporting on the maritime industry. We will only do this where the result cannot reasonably be used to re-identify you, any employer, or any vessel. Anonymised and aggregated outputs are not your confidential information and are not subject to the data-handling commitments in the Privacy Policy.

Feedback

If you submit ideas, suggestions, feature requests, recommendations, or other feedback about the App, you grant TouchBase Maritime a perpetual, irrevocable, worldwide, royalty-free licence to use, modify, incorporate and commercialise that feedback in the App and any other product, without obligation of compensation or attribution. We may act on feedback freely, and we are not obliged to implement anything you suggest.

AI features

TouchBase does not run AI analysis over your data by default. If we introduce optional AI features in the future, they will be opt-in: you turn them on explicitly inside the App and you will see what each feature reads from your record and what it sends to a model provider. AI outputs are informational and you must use your own judgement before relying on them for any career, employment or operational decision.

Intellectual property

TouchBase Maritime retains all right, title and interest in and to the App, the underlying software, designs, user interfaces, content, methodologies, brand elements, and any improvements, modifications or derivative works of any of the foregoing. You retain ownership of your career data and any content you create using the App from that data. Nothing in these terms transfers any intellectual property rights to you other than the limited licence under Licence to use the app.

What the app is and is not

TouchBase records, organises and surfaces the data you put in. It is not the auditor, the inspector, the regulator, the master, the DPA, the flag-state filer, the recruiter, or any other authority. TouchBase Maritime does not certify any audit, inspection, regulatory outcome, hiring decision, or sea-service period.

You are responsible for the accuracy of the data you enter about yourself. Your employer is responsible for the operational and compliance decisions taken from their side of the platform. We provide the tool; the decisions stay with the people qualified to make them.

Disclaimers

Except as expressly stated in these terms, and subject to your statutory consumer rights (see Your statutory consumer rights), the App is provided on an "as is" and "as available" basis. TouchBase Maritime disclaims, to the maximum extent permitted by law, all warranties, conditions and undertakings not expressly set out here, whether express, implied or statutory, including any warranty that the App will be uninterrupted, error-free, secure against every possible threat, fit for a particular regulatory purpose, or that it will produce a particular career outcome.

Limitation of liability

Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or your statutory rights as a consumer.

Subject to the previous paragraph: (a) TouchBase Maritime is not liable for any indirect, special, incidental, consequential, exemplary or punitive damages, including loss of profits, loss of business or career opportunity, loss of anticipated savings, loss of data, business interruption, or the cost of substitute services, whether arising in contract, tort (including negligence), or otherwise; and (b) TouchBase Maritime’s aggregate liability arising out of or related to these terms is limited to the greater of (i) £100 and (ii) any amount you have actually paid to us for paid features in the twelve (12) months immediately preceding the event giving rise to the liability.

Termination

You may stop using the App at any time. You may delete your account from inside the App; your data will be exported (on request) and deleted in accordance with the Privacy Policy.

TouchBase Maritime may suspend or terminate your access on written notice if: (a) you materially breach these terms and do not cure the breach within fourteen (14) days of written notice describing it; (b) you repeatedly breach these terms; (c) your use of the App exposes us or other users to legal, regulatory or security risk; or (d) we are required by law to do so. Where reasonably necessary to protect the App or other users, we may suspend access immediately.

On termination your account is closed and your right to use the App ends. The clauses titled Intellectual property, Feedback, Anonymised and aggregated data, Disclaimers, Limitation of liability, Governing law, and any other clause that by its nature should survive, do survive.

Apple App Store and Google Play terms

Where you obtained the App from the Apple App Store or Google Play, that store’s terms also apply to your use of the App. In the event of a conflict between the store’s terms and these terms, the store’s terms prevail in respect of the store-specific obligations (delivery of the App, refunds for store purchases, and similar). Apple Inc. and Google LLC are not parties to these terms and are not responsible for the App or its content; however, where Apple’s standard end-user-licence-agreement provisions require third-party beneficiary status for Apple in respect of certain store-provided apps, Apple is a third-party beneficiary of those provisions only.

Force majeure

Neither party is liable for any delay or failure in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, war, civil unrest, government action, sanctions, epidemic or pandemic, industrial action, internet or telecommunications outages, failures of public utilities, and failures of third-party services (including our subprocessors and the relevant App Store) that are themselves caused by such events.

Changes to these terms

We may update these terms from time to time. We will notify active users of material changes with at least thirty (30) days’ prior notice, in-app and (if you have opted in) by push notification. Your continued use of the App after the effective date of an updated version constitutes acceptance of it. If you do not accept a material change, you may stop using and delete your account.

Governing law and disputes

These terms are governed by and construed in accordance with the laws of England and Wales. Disputes arising out of or relating to these terms are subject to the exclusive jurisdiction of the courts of England and Wales, except that nothing in this section removes a right that mandatory consumer protection law in your country of habitual residence preserves for you.

Your statutory consumer rights

If you are using the App as a consumer (rather than in the course of a business), the following rights apply in addition to anything else in these terms:

• Under the UK Consumer Rights Act 2015, digital content supplied to you must be of satisfactory quality, fit for a particular purpose described to you, and as described. These rights cannot be excluded.
• Liability for death or personal injury caused by negligence cannot be excluded.
• Liability for fraud or fraudulent misrepresentation cannot be excluded.
• You retain any other right that mandatory consumer law in your country of habitual residence preserves for you, regardless of what these terms otherwise say.

Contact

Account questions: support@touchbasemaritime.com.
Anything else: privacy@touchbasemaritime.com.

Version 2026-05-20.